Internet Latency
Update - We apologize for the inconvenience. We have removed a bad piece of hardware from the internet connection and are working with the vendor on a replacement. All systems should be operational now.
Dec 12, 11:32 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 11, 14:51 EST
Investigating - We are investigating additional reports of internet latency and slowness. We are currently investigating.
Dec 11, 12:21 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 11:08 EST
Investigating - We are currently investigating internet latency throughout campus. Users are reporting slow response times from both wireless and wired internet connections. We will provide more information as it becomes available.
Dec 10, 08:44 EST
Uptime over the past 90 days. View historical uptime.
Website   ? Operational
90 days ago
100.0 % uptime
Today
Community Portals   ? Operational
MyBackpack/Senior Systems   ? Operational
90 days ago
99.36 % uptime
Today
Campus Network   ? Operational
Campus Wireless Network   ? Operational
Email/Office 365   ? Operational
Administrative Service   Operational
Phone System   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 16, 2018

No incidents reported today.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 11, 2018
Portal Connectivity Issues
Resolved - We appreciate your patience today. All connectivity to the portals (including Ascendance, My BackPack and Radius) has been resolved and all modules are operational at this time.
Dec 11, 17:52 EST
Identified - Our portal and grade book vendor is in the process of investigating connectivity issues with the Ascendance and My BackPack modules at this time. This may be interrupting portal login or access to the grading/attendance system. We will provide further updates as soon as possible.
Dec 11, 14:50 EST
Dec 10, 2018
Internet Maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 20:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 19:45 EST
Scheduled - We will be performing emergency maintenance on our central security appliance during this time. Please expect a period out internet outage on campus.
Dec 10, 11:09 EST
Portal Connectivity Issues
Resolved - This incident has been resolved.
Dec 10, 08:15 EST
Monitoring - Thanks for your patience today. The Ascendance, Radius and MyBackPack modules are operational at this time. We are continuing to monitor the connectivity issue to ensure the applications remain operational.
Dec 7, 18:10 EST
Update - Thanks for your continued patience. Our vendor, Senior Systems, is continuing to investigate the connectivity to Ascendance, Radius and My BackPack modules at this time. We will provide further updates as soon as possible.
Dec 7, 11:35 EST
Update - Senior Systems is investigating an outage in their data center. We will post more information as is it made available to us.
Dec 7, 07:58 EST
Investigating - Our portal and grade book vendor is in the process of investigating connectivity issues with the Ascendance and My BackPack modules at this time. This may be interrupting portal login or access to the grading/attendance system. We will provide further updates as soon as possible.
Dec 7, 06:53 EST
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 6, 2018
Internet Maintenance
Completed - The scheduled maintenance has been completed.
Dec 6, 20:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 15:00 EST
Update - Please be advised, we have postponed our maintenance window due to a last minute conflict. We will now be upgrading our core security appliance at the end of the day on Thursday, December 6, 2018. Please plan to be unable to access the internet, email, and databases (Senior Systems, Raisers Edge, Financial Edge, etc.) on campus from 3pm-8pm.
Dec 5, 08:46 EST
Scheduled - We are upgrading a core security appliance at the end of the day on Wednesday, December 5, 2018 that will affect your ability to access the internet and databases (Senior Systems, Raisers Edge, Financial Edge, etc.) from 3pm-8pm. While this will affect any internet enabled service, it will not affect voice or internal server access (shared files or network drives).
Dec 4, 15:57 EST
Dec 5, 2018
Portal Display
Resolved - This incident has been resolved.
Dec 5, 06:12 EST
Identified - Our portal vendor, Finalsite, has identified an issue relating to encryption certificates that are causing the display issues in the portal. We will continue to provide additional details as they become available.
Dec 4, 20:00 EST
Investigating - We are investigating reports of difficulty loading the ‘Groups Dashboard’ from within the portal. Users are reporting difficulty with the appearence of links and images on the page. We are working with our portal vendor to identify the root problem.
Dec 4, 19:42 EST
Dec 4, 2018
Senior Systems Scheduled Maintenance
Resolved - This incident has been resolved.
Dec 4, 15:55 EST
Update - We are continuing to work on a fix for this issue.
Dec 1, 11:18 EST
Identified - Senior Systems (our grading and attendance system provider) will be performing server maintenance to address service interruptions. Please expect limited access to the Community Portals, Gradebooks, and Attendance System during this time.

Service should be restored by Sunday morning at 7AM.
Dec 1, 11:11 EST
Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

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